Terms and conditions

SEOWEBFY LTD · Last updated: 28 October 2026

1. About us

These terms govern the services provided by SEOWEBFY LTD (“SEOWebfy®”, “we”, “us”), a company registered in England and Wales under company number 16603113, with its registered office at 23 Henders, Stony Stratford, Milton Keynes, MK11 1RB, United Kingdom. Contact: info@seowebfy.com. This version applies to clients based in the United Kingdom. Clients based in Spain or elsewhere in the European Union are covered by the Spanish version.

2. Business clients only

Our services are provided exclusively to businesses, sole traders and professionals acting in the course of their business. We do not contract with consumers. By accepting a proposal, the client confirms that it is acting for business purposes. Consumer protection legislation, including the Consumer Rights Act 2015 and the Consumer Contracts Regulations 2013, therefore does not apply.

3. Our services

We design, build and manage digital ecosystems for businesses: websites, booking systems, SEO, digital advertising and automation. Each engagement is set out in a tailored proposal covering scope, phases, timescales, price and payment terms. If the proposal and these terms conflict, the proposal prevails. We will provide our services with reasonable care and skill.

4. Prices

Prices are agreed individually for each client and service in the relevant proposal and are not published. All prices are quoted in pounds sterling and exclude VAT, which will be added where applicable. Prices and commercial terms in any proposal are confidential (clause 13).

5. How a contract is formed

  1. The client contacts us through our website form or by email.
  2. We send a tailored proposal.
  3. The client accepts it in writing.
  4. The client makes the first payment.

Work begins once the first payment has cleared and the client has supplied everything needed to start: copy, logos, images, access details and data. Timescales run from that point.

6. Licence model

  1. Unless the proposal states otherwise, the website and systems we build remain the property of SEOWEBFY LTD. The client receives a non-exclusive, non-transferable licence to use them for as long as its monthly fee is paid up to date.
  2. Content supplied by the client (copy, logos, photographs, trade marks and data) remains the client’s property.
  3. Our booking system, reusable components and methods always remain the property of SEOWEBFY LTD. They are not sold and their source code is not supplied.
  4. Buy-out: a client who ends the service and wishes to keep its website may buy it at the price we quote. We transfer that specific site, excluding the booking system and our reusable components, which the client may continue to use within that website under a perpetual licence.

7. Payment

  1. Set-up fee: 50% on acceptance of the proposal and 50% on handover of the live service, unless the proposal sets different stages.
  2. Monthly fee: payable monthly in advance from the date the service goes live. It covers what the proposal describes (for example, hosting, domain, maintenance and support).
  3. Minimum term and renewal: the monthly service has a minimum term of 12 months unless the proposal states otherwise. It renews automatically for successive 12-month periods unless either party gives at least 60 days’ written notice before the end of the current term. The monthly fee covers hosting, maintenance and support for the full committed term, and the set-up terms are calculated on that commitment. If the client cancels before the term ends, the fees for the remainder of the term remain payable.
  4. Annual review: we may revise the monthly fee once a year on at least 60 days’ written notice.
  5. Payment methods are set out in our Payment Policy.

8. Late payment

If a payment is not received when due, we will retry it and notify the client. After 7 days we will send a reminder. After 14 days we will give formal written notice that the service will be suspended unless payment is made within 7 days. After 21 days we may suspend the service, starting with new bookings; suspension does not delete any data. From day 21 to day 60, the client may access its dashboard in read-only mode to export its data. After 60 days we may terminate the agreement for material breach. If the agreement has not been terminated, the service is reinstated on payment of all sums due plus a reactivation fee equal to one month’s fee. We reserve the right to claim interest and fixed compensation under the Late Payment of Commercial Debts (Interest) Act 1998.

9. Client responsibilities

The client will provide accurate information, supply materials and access on time, review and respond within a reasonable time, and pay on the agreed dates. The client warrants that it has the right to use everything it supplies to us and will indemnify us against any third-party claim arising from those materials.

10. Changes to scope

Any change to the agreed work must be confirmed in writing and may affect price and timescales.

11. No guaranteed results

We follow recognised industry practice, but we do not guarantee specific search rankings, sales volumes or revenue, which also depend on factors outside our control.

12. Liability

  1. Nothing in these terms limits liability for death or personal injury caused by negligence, for fraud, or for any other liability that cannot be limited by law.
  2. We are not liable for loss of profit, loss of business, indirect or consequential loss, or loss of data caused by third parties.
  3. Our total liability under each agreement is limited to the fees paid by the client in the 12 months before the event giving rise to the claim.
  4. We are not liable for delay or failure caused by events beyond our reasonable control, such as supplier or internet outages, cyber attacks or acts of government.

13. Confidentiality

Each party will keep confidential any information about the other that it receives during the engagement, including prices and commercial terms in any proposal. This obligation continues after the agreement ends.

14. Data protection

We process the client’s personal data in line with our Privacy Policy. Where we process personal data on the client’s behalf (for example, bookings or form submissions from its website), the client is the controller and we are the processor, and the parties will sign a data processing agreement as required by the UK GDPR.

15. Ending the agreement

When the agreement ends, the service is switched off unless the client buys the website (clause 6.4). We keep the client’s data for 30 days so that it can be exported, and then delete it unless the law requires us to keep it. Cancellations and refunds are covered by our Refund Policy.

16. Termination

Either party may end the agreement by written notice if the other commits a material breach and fails to remedy it within 15 days of being notified, becomes insolvent or enters liquidation, or if a force majeure event prevents performance for more than one month. Termination does not affect any sums already due.

17. Assignment and subcontracting

The client may not assign or transfer the agreement without our written consent. We may use suppliers and subcontractors to deliver the services and remain responsible for their work.

18. Notices

Notices under the agreement must be in writing and sent by email to info@seowebfy.com and to the address the client gives in the proposal. Each party will tell the other of any change of address.

19. Entire agreement

These terms and the accepted proposal form the entire agreement between the parties and replace any earlier arrangement on the same subject. Each party confirms that it has not relied on any statement not set out in them. Nothing in this clause limits liability for fraud.

20. Severance and third-party rights

If a court finds any part of these terms invalid, the rest remains in force. No one other than the parties has any right to enforce these terms under the Contracts (Rights of Third Parties) Act 1999.

21. Changes to these terms

We may update these terms from time to time. Changes do not affect proposals already accepted unless agreed in writing.

22. Governing law and jurisdiction

These terms and any dispute arising from them are governed by the law of England and Wales, and the courts of England and Wales have exclusive jurisdiction. Before starting proceedings, both parties will try to resolve any disagreement amicably.